Help Scout Time Tracking Integration

Track time on tickets right from Help Scout with just one click and run time reports in Clockify, a free time-tracking app.


Get Clockify Time Tracker on Chrome Web Store Get Clockify Time Tracker on Firefox Store

Help Scout time tracking integration screenshot

How to track time in Help Scout

Step 1

Create Clockify account

Sign up here for free

Step 2

Install our browser extension for time tracking

Get extension for Chrome or Firefox.

Step 3

Start timer inside Help Scout

Clockify timer button will automatically appear in all Help Scout tickets.

Help Scout time tracking - timer appears on tickets
Step 4

Timer starts ticking

Clockify will pick up Help Scout's ticket name and the timer will start ticking. You can stop the timer from anywhere (browser, mobile, or desktop).

Help Scout time tracking - timer starts ticking in Chrome
Step 5

Run time reports and manage projects

In the web version, you can edit past entries, analyze time, manage projects, invite people, review timesheets, and export reports.

Web version of Clockify app

Get extension to track time in Help Scout

Get Clockify Time Tracker on Chrome Web Store Get Clockify Time Tracker on Firefox Store